Cookies

The Compass Group FS online and mobile service will send one or more cookies to your browser, which your device will receive automatically.

What are cookies?

A cookie is a small text file. Cookies are divided into session-specific and persistent cookies. Session cookies are deleted when you close your browser. Persistent cookies will be kept on your device until the expiration time set in the cookie, after which they will be deleted. These cookies may be renewed every time you visit the online or mobile service which placed the cookie. In some cases, the data gathered by the cookie allows for identifying the person through the person’s IP address, for example.

Cookie types

Cookies are separated into first and third-party cookies. The first-party cookies belong to the online or mobile service you visit, whereas third-party cookies belong to third parties, such as web analytics programmes. Cookies can also be divided into functional, analytical and marketing cookies required for the functioning of the website. Accepting cookies required for the functioning of the website is, in fact, mandatory if you want to use Compass Group FS website. The website doesn't work without them. Your device will receive other cookies only after you have given your consent to their use.

Functional cookies allow the storage of data that changes the website’s appearance or functions. This information contains, for example, the language or region that you have selected.

Statistics or analytics cookies allow site owners to understand how users are interacting with the sites by gathering and reporting information.

Marketing cookies are used to track website users and their purpose is to show ads that are appropriate and interesting to individual users.

Each cookie’s purpose is described in every page’s cookie list which contains the cookies used by the site, their purpose and their retention time.

Why do we use cookies?

If you have given your consent to the use of cookies, we use them to gather information on, for instance, how you use our online and mobile services, the kinds of products and services you are interested in, and whether you have used our online or mobile services before. We use this information to improve your user experience in our online and mobile service, to monitor how our services are used, and for product and service development, as well as targeted marketing. The cookies allow us to remember the settings you have chosen and your preferences in terms of using the services. They also enable us to provide you with content we think you might be interested in.

How long do the cookies remain on my device?

The period of time for which cookies are operational varies. Session cookies are deleted when you close the browser, whereas persistent cookies are stored for a longer period of time. We will keep your information for as long as it is necessary for a particular need, or until we can safely assume the information is no longer required. Each cookie’s retention time is indicated in the cookie list on each Compass Group FS web page. For example: when you visit our online store, the cookies need to remember your data for the shopping basket or cart to function in the desired way. This allows you to return to your shopping later without having to repeat your selections. The cookies remember the details for as long as we can assume that you will no longer return to your shopping.

Can I visit an online or mobile service if I’ve denied the use of cookies?

You can use an online or mobile service even if you’ve denied the use of cookies. The use of cookies that are mandatory for the functioning of the website can't be prevented. Considering this, please note that some functionalities, such as the shopping basket, surveys and prize draws, as well as tools, require the use of cookies and may work deficiently or not at all if you have blocked the use of cookies. If you deny the use of cookies or modify the settings governing their use, your device receives a cookie which remembers these choices. This cookie will not contain any information to identify a person.

How can I deny the use of cookies or delete cookies?

Most browsers accept the use of cookies by default. You can block cookies by changing the appropriate settings in your browser. When you go to Compass Group FS website, you are prompted to accept the use other cookies than the ones necessary for the functioning of the website, and you can edit your cookie consent information as you wish. According to the default value, only mandatory cookies are in use. You can also delete the cookies stored on your device. Please note that deleting cookies from your device will not prevent new cookies from being stored. If you do not want cookies on your device, you can also use the private browsing mode. Different browsers may use different ways to manage cookies. You can change your browser settings by following the instructions provided by your browser provider. Compass Group FS is not responsible for these instructions.

We also use third-party cookies. If you have accepted the use of analytics cookies, you can prevent Google's data collection and data processing by downloading and installing the following add-on to your browser: https://tools.google.com/dlpage/gaoptout?hl=en.

Cookies used and data collected by third parties

If you give your consent to this, we use third-party cookies, such as Google tools and analytics, for targeted marketing and to gain insight on how our online and mobile service are used. This means that when you visit our online or mobile services, service providers may place cookies on your device. Third parties can identify you on the basis of the cookie data they collect.

We use the Facebook pixel to gather data on how you move between the Compass Group FS online and mobile service and Facebook. This allows us to personalise our product and service marketing, so we can make you offers that we think you will find interesting based on your previous visits.

We also use social media add-ons that allow our service to work together with sites like Twitter and Facebook. In practice, this means that you can use Share and Like buttons in our online and mobile service. If you use the functionality described above or have accepted the use of cookies, these service providers can, correspondingly, gather data on the use of our online and mobile services.

Compass Group FS is not responsible for the data processing, cookies or other monitoring techniques of third parties. They are subject to the data protection policies and user terms of the third parties in question. We recommend that you familiarise yourself with the data protection policies and terms of use employed by these third parties (Google, Facebook, Twitter, LinkedIn, Instagram, YouTube and Pinterest).